Don't even get me started on Delta. They want to you to stand in line 2 hours before you get to drop your one lonely little bag which you are paying them to carry for you? That in addition to standing in line for the security check? If you know your flights are full, put enough people on that shift to be able to check them in. I've never seen this kind of crap at WN, US, AA, or NW. But now DL ate NW and things are screwed. So she misses her flight because she was there 45 minutes before departure, but she was in the fucking line waiting to drop her checked bag. Over to special services. She got routed from LAX-SFO-MSP-CWA. She got upgraded on the first leg so she had a bigger seat. Don't know about the rest since she's got her phone turned off.
So peace and good night.